Sunday, February 24, 2008

Effective Selling - How Do You Dig Holes To Draw Water?

If a geologist told you that in order to draw water from a parcel of land, you would have to dig down 10 feet. The obvious best course of action is to dig one, 10 foot hole. The task would not be difficult and once you dug the hole, you would draw water. This is not a trick question and it certainly does not require a complex answer.

But too often, the ineffective sales executive over complicates their situation and strays from the salesmanship basics: building relationships, exploring customer needs, overcoming rejections, etc. The ineffective sales executive loses focus on the corporate strategy. They keep reinventing new things to do versus executing the tasks at hand. To the dismay of the geologist, the ineffective sales executive digs ten, 1 foot holes. Hence, they never draw water!

In our current internet age business environment, it is easy to become distracted. You are juggling an overflowing e-mail inbox, your customers are demanding more and more for less, and you may be experiencing sales management pressure to just "do something". It is easy to fall prey to the sales management fallacy of believing that hyper-activity will lead to immediate results. Unfortunately "busyness" does not close deals, persistent execution does.

As a sales manager, it is easy for me to spot out the "hole diggers". They are ones that show up every week on the sales call with some new close strategy or master plan to make a quick sale. This in itself is not the problem. The problem is that they are not persistent in executing all of the other strategies they were pursuing from the previous weeks, i.e. they did not finish digging their holes. This is one recipe for lack of sales execution.