Wednesday, December 19, 2007

How To Become a Better Salesman

There are many things which make up a good salesman: you need to be able to talk to people, you need to have confidence, you have to be persuasive, and you must know your business. But there is one aspect to becoming a better salesman that nearly all the teaching manuals and books miss. This is a shame since it's probably the most important quality a person needs to become a great salesman and it has little to do with anything you say to a customer.

It has to do only with you.

The quality I'm referring to is being able to hear this word over and over again: "NO!"

You must be scratching your head and wondering what on earth I'm talking about, but trust me that this is important. You see, even great salesmen fail more often than they succeed. In fact, the acceptable statistics for salemen are that even if you're good, you only have about a 10% success rate. This means that you only make 1 sell for each 10 people you approach; 1 Yes for every 9 No's.

Most people simply get discouraged by these frequent rejections, lose heart and confidence which lowers their selling abilities even further. If you wish to be a better salesman, you need to break free of this notion and to learn to take these No's in the right way.

Here's the way to think about it: For each 10 people you only make 1 sale, right? So instead of thinking of the 9 rejections as failures, which can easily lead to demoralization, think about each of them as a 10% success. I mean, for each person you talk to you make 10% of a complete sale since 1 person in 10 will end up buying. When you think about it this way, you have no problem of hearing the occasional NO which will lead to increased confidence and in turn bigger selling success.

Mining for Those Golden Prospects Should Come Easy to Financial Advisors

Prospecting is necessary since the purpose of business is to attract and maintain customers. (Source - Peter Drucker) Many professional sales people including small business owners find prospecting difficult.

In today's world, there are 3 significant investments - house (property), car (transportation) and retirement. As a financial advisor, you have far more golden opportunities to increase sales than many others who seek to sell their products or services.

If you are a financial advisor, you should be able to mine for those golden prospects much easier because:

* More people have a need for financial security
* Less people understand what they need to do
* Very few people know how to do what they need to do

How you mine for prospects can be as simple as asking for referrals, joining a formal networking group or holding seminars that can further educate the need of your prospects. The goal is to build an authentic relationship of mutual trust from which you then have the opportunity to discover additional wants and needs of your prospect.

With so many financial advisors saying the same thing about protecting your money to growing your wealth, you must also use these opportunities to further separate yourself from the other financial advisors. I call this being the red jacket in the sea of gray suits.

Another way to prospect is to focus on a niche market such as:

* New married couples
* Families with children in middle school
* Couples without children
* Early retirement (forced attrition) workers
* Widows
* Widowers
* Business owners looking into succession planning
* Recent college graduates

Once your niche market is identified then you need to create a plan and then execute or operationalize your goals within that plan. All of your prospecting (marketing) activities should then be directed to achieving those goals. By taking these actions, you will be mining a lot more golden prospects and potentially not working nearly as hard to increase sales.