Sunday, October 7, 2007

Online CRM Software helps organize data

Springville, Utah-A national sales-tracking software company announced the introduction of new features to their product package. InsideSales.com, a provider of on-demand sales and customer management software with built-in telephony tools, will now be providing advanced field customization options for its clients.
Called dynamic custom fields, this capability allows customers to individually customize their text and numeric fields to fit with the needs of the company.

CEO Dave Elkington said, "The dynamic custom fields allow customers to change or add any type of field into any object in our system to make it specific to their company. If a construction company needs to record building dimensions, they can add a field to do that. If a shipping company needs to record an order date, they can add a field to do that. We have no way to foresee every need all our customers will have. The dynamic custom fields let our customers adapt the system to fit their needs."
Other dynamic fields include text fields, email fields, date and time calendar fields, whole number fields, real number fields, currency fields and fields that will calculate a mathematical result. They also offer drop-down single and multi-select filters to help customers organize their data.

One of InsideSales.com's customers spoke about the effectiveness of the dynamic custom fields.

Chad Rawlings of Whisper Creek said, "Each company has its own unique needs, so having the ability to customize your own fields is huge. I came to InsideSales.com and told them what I wanted with the custom fields. They were so efficient at recognizing our needs and implementing the system for us timely and efficiently. The dynamic custom fields have greatly increased our productivity."

About InsideSales.com and Sales Team Automation, LLC.

InsideSales.com is a provider of advanced on-demand applications and services that help businesses better communicate with their customers, partners and employees. InsideSales.com's solution provides integrated sales force automation (SFA) with built-in telephony tools that dramatically increase sales numbers. They also address automation needs in the areas of customer service, support, marketing automation, order management and analytics to help companies meet the challenges of effective sales communication.

Sales Team Automation, LLC is the company behind InsideSales.com and offers a unique value proposition to small and mid-sized organizations looking to enhance the effectiveness of their sales initiatives. Sales Team Automation offers custom web programming solutions as well as other web-based applications.